Connect With Your Patrons—Onstage and Online
Focus on delighting your audiences, not wrestling with disconnected tools. Arts People helps performing arts organizations manage every part of the patron experience—including ticketing, marketing, fundraising, and more—in one platform.
Arts People was the only software that I found that could actually check off every box that we needed.
Rhonda Eash
Mountain Playhouse
Arts People Customer Since 2014
Key Benefits
- Enjoy zero-hassle ticketing with flexible box office tools and reserved seating
- Track donations, ticket sales, and supporter data in one place
- Build lasting patron relationships with detailed records and integrated communications
- Take live payments quickly and safely with a branded, portable terminal
- Offer easy purchase experiences across desktop and mobile
- Manage subscriptions, flex passes, and packages with ease
- Empower staff and volunteers with intuitive backend tools
- Generate reports that support better decisions and grant applications
Keep Your Lines Moving With Fast & Secure Checkout Experience
Arts People’s branded, portable payment terminal—available with Neon Pay—lets you easily accept tap-to-pay and credit cards right at the box office window or anywhere in your venue without any fear of wifi outages or dead spots leaving you in the lurch.
Self-Guided Tours
See Arts People in Action
Want to see how Arts People will work for your organization? These self-guided tours give you a firsthand look at how you can manage ticketing, donor data, memberships, and reporting in a single system.
Customer Stories
Real Nonprofits. Real Impact.
The Perfect Duet: Pacific Opera Project’s Success with Arts People + Neon CRM
The Pacific Opera Project (POP) needed a way to manage ticket sales and donor data together. By pairing Arts People and Neon CRM, they’ve increased fundraising revenue by 30%—all thanks to a system that helps them build genuine relationships with their supporters.
It just makes things so much easier. I can have the ticket registration information as part of a patron’s profile without any kind of extra step.
— Katherine Powers, Executive Director, Pacific Opera Project
Pricing
Simple Per-Ticket Pricing
With Arts People, you don’t have to worry about monthly subscription dues or complicated fee structures. It’s one simple price per ticket plus transaction fees. That’s it!
$.99 per ticket + transaction fees
Performing Arts Resources
The Pocket Guide to Performing Arts Marketing
A quick, practical reference to help theaters and arts groups connect with audiences, boost engagement, and fill more seats.
Learn More
19 Proven Theater Marketing Ideas That Sell Tickets (2026 Guide)
From grassroots tactics to digital campaigns, this list is packed with creative ideas to promote your performances.
Read Now
The Arts Donor Strategy Guide
Use the data and benchmarks in this to learn more about what makes arts donors tick— and how you can inspire them.
Learn More
7 Ideas to Increase Performing Arts Ticket Sales
Tried-and-true strategies for driving more sales, growing your audience, and making every show night a success.
Read Now
Is Pay-What-You-Can Ticketing Right for Your Theater?
Learn how flexible pricing models can expand access and deepen community support for your performances.
Read Now
Ready to Transform Your Patron Experience?
Performing arts organizations use Arts People to simplify operations, deepen patron relationships, and boost revenue with ease. See what’s possible when your ticketing and fundraising finally work together.
Arts People provides ticketing and patron management software for performing arts organizations like theaters, symphonies, dance companies, and opera houses. As part of the Neon One nonprofit relationship management platform, Arts People brings your box office, fundraising, events, and communications into one integrated system. Performing arts organizations across the US and Canada trust the platform to help them attract, entertain, and retain their patrons. For organizations looking to expand their operations without expanding their tech stack, they can integrate Arts People with Neon CRM. Together, they give you a complete view of your supporters’ history across every touchpoint and more tools to turn that data into personal connections with your org.
Arts People is part of the Neon One nonprofit relationship management platform. The original Arts People ticketing functionality remains fully intact, and Neon One’s deep nonprofit expertise enhances it. Arts People seamlessly integrates with Neon CRM, giving your team a complete view of every donor, member, and volunteer. Originally founded in 2003 in Portland, OR, Arts People joined Neon One in 2019.
Arts People offers a transparent pricing structure with one simple price: $.99 per ticket plus transaction fees. This predictable and fair model ensures you never pay for complicated fee structures or long-term monthly subscription dues. Arts People comes with complete online ticketing, box office management, fundraising, and integrated communications tools. For orgs looking to do more, Arts People’s native integration with Neon CRM lets you build a more customized system that meets your specific needs.
Whether your organization is large or small, free universal live support is included with your Arts People plan. Our U.S.-based team understands the nonprofit world and is accessible via phone, live chat, and email during normal business hours. For after-hours inquiries, a virtual agent is available 24/7. We know your organization needs quick answers, which is why we maintain a median ticket resolution time of just 4.5 hours. Your team also gains access to the Neon One Academy for on-demand training and certifications. Learn more about Neon One customer support and services.
Yes, Arts People offers a native integration with Neon CRM. Patron data syncs automatically between the systems, so your team automatically gets a complete view of every supporter’s history. The integration includes single sign-on for your staff, eliminating duplicate data entry and allowing your team to spend less time managing data and more time building the personal connections with your patrons and donors that drive long-term growth.
Unlike generic ticketing platforms, Arts People is designed exclusively for performing arts organizations. The system handles the specific complexities of seasons, subscriptions, series, and single tickets. It provides comprehensive tools for patron relationship management that go far beyond simple transactions. The platform includes dedicated fundraising tools, flexible seating, customized pricing rules, and reporting built specifically for arts metrics. With Arts People, you don’t have to adjust the system to fit your org’s needs; it’s built to meet them.
Yes, Arts People features comprehensive subscription management tools. You can create multi-show subscription packages and implement flexible ticket exchange policies. The platform saves your staff time by automating renewal management communications. You can also track subscriber benefits and generate detailed, performing-arts-specific reports comparing, for example, subscription performance against single ticket sales.
Yes, Arts People supports both online ticketing and in-person box office sales. The platform provides an excellent ticket purchasing experience with mobile-responsive online sales and real-time inventory management. Patrons can choose between print-at-home, mobile, and will-call tickets. Additionally, the system features built-in payment processing via Neon Pay, keeping data flowing into one unified database.
Yes, Arts People provides integrated fundraising capabilities. You can process donations and track ticket buyers who also give to create special audience segments to personalize your outreach. By connecting with Neon CRM, you gain access to an additional set of fundraising tools, including donation forms, campaign management, and peer-to-peer.
Yes, you can create and edit venues yourself, using Arts People’s Map builder tool to update seating charts quickly and easily. The tool’s human-centric design requires no technical expertise, giving you the flexibility to build what you need without waiting on external help.