Neon CRM – Volunteers Add-on

Neon CRM’s Volunteers add-on lets nonprofits post opportunities, schedule shifts, and track hours, with every sign-up and logged hour saved to that person’s supporter profile. It allows orgs to manage their volunteers within the same system where they are already managing their donors, gifts, emails, and staff notes. When volunteer activities are recorded to the same profile as their donations, messages, and staff conversations, nonprofits can get a more complete view of that supporter’s relationship with their org. Since it’s an add-on, it requires a Neon CRM subscription.

Neon CRM with Volunteers starts at $109 per month: a $99 base subscription for Neon CRM, plus the Volunteers module at 10% of that fee. Pricing is based on the revenue you raise rather than the number of records you store, so a growing volunteers list won’t raise your monthly cost on its own.

It’s a separate add-on. The standard Neon CRM subscription includes tools for donor management and stewardship, fundraising, communications (email, text, and direct mail), and reporting; Events, Memberships, and Volunteers are the three add-ons you can subscribe to on top of that subscription.

Every registration, shift, and approved timesheet writes to the same record as that person’s giving history, emails, and staff notes. Nobody exports a volunteer list or reconciles duplicates afterward, so your team can see who gives time and who gives money on one profile.

Yes. Volunteers get access to a self-service portal where they can view assignments, claim open shifts, and submit timesheets. Your staff can approve those submissions or enter hours manually, and the same records cover mileage and in-kind contributions.

With both the Volunteers and Events add-ons, you can build event-specific volunteer roles and shifts that stay separate from your ongoing program opportunities. On the day, staff check volunteers in with the same tools they use for guests, and hours log automatically.

Afterward, attendance, gifts, and volunteer hours all sit on the same record, so a post-event thank-you can acknowledge the person who worked the registration table and bought a ticket. Explore the Events add-on to learn more about our ticketing and check-in features.

For most small and midsize nonprofits, yes. The Volunteers add-on covers recruitment, scheduling, time tracking, communications, and reporting. The advantage of our Volunteers module over a standalone tool is that the data is all connected in one platform. Volunteer activity lives in the same supporter records as gifts, memberships, and emails, so you can get a complete view of your supporters without maintaining two separate systems.

Our team runs your migration with you: what moves, what prep it needs, then a check together before you go live. Live chat, phone, and email support come with every Neon CRM plan at no extra cost, along with on-demand training in Neon One Academy.