Nonprofit software for small and midsize teams
Grow your impact, not your tech budget
Neon One’s nonprofit software brings fundraising, donor management, events, and communications into one integrated platform, priced on your revenue, not your contact list.
The proof is in what our customers raise
$26B+
raised by customers on
Neon One since 2019
35%
average donation growth
in year one*
7,000+
nonprofits in the US and
Canada use Neon One
*Analysis of 108 organizations’ CRM data, first 12 months, 2026.
Neon CRM by Neon One
Know every supporter before you reach out
Neon CRM’s donor management tools give your team one supporter record for giving history, communications, and notes, with fundraising, donor journeys, and reporting built in. Every plan includes live support and unlimited contacts and users. Add modules for Events, Memberships, and Volunteers when you need them.
Make the most of every potential donor.
- On-brand, streamlined donation forms that convert
- Every gift posts to the donor’s record and campaign as it comes in.
- Peer-to-peer pages let supporters invite their own networks.
Stop second-guessing your data.
- Giving history, email activity, and notes all live on one record, updated the moment they happen.
- Custom donor journeys run automatically to hit key touchpoints while you stay in control.
- Custom fields and objects track donor information that’s unique to your org and your mission.
Stop re-importing your list every time you send an email.
- Segments draw data from live supporter records, so your list is ready when you are
- Polished, on-brand emails use a drag-and-drop builder, no code required.
- Timely updates for supporters with Text to Communicate, an optional capability.
Bring people together through live events and volunteer opportunities.
- Handle event setup, ticket sales, seat maps and assignments, check-in, and post-event follow-up.
- Volunteer shifts, timesheets, two-way notes, and a self-service portal to help them manage their schedules.
- Ticket sales, volunteer shifts, and hours logged all write to the same supporter record.
Keep your members informed, engaged, and excited to renew.
- All the tools you need for sign-up, renewal, and every moment in between
- Associations and dues-based orgs can offer members-only pages and directories
- Membership activity sits on the same record as giving, email, and event history
Track progress and share wins, all in a few clicks.
- Start from ready-made reports and adjust from there
- See dashboards and segments that reflect today’s activity
- Share results with board members, executives, and funders, with unlimited reports
Award-winning nonprofit support, free for every customer
92%
customer support satisfaction score
*Avg. CSAT over last 3 months
67 seconds
average time to connect with a support rep by phone
- Get personalized answers by phone, email, or by live chat in Neon CRM.
- Build your skills with on-demand articles, how-to guides, video tutorials, and mini-courses.
- Learn with Neon One instructors and other fundraisers at regular office hours and webinars, or book private training for your team.
- 2026 Gold Globee® Award for Achievement in Service Innovation
- 2026 Silver Stevie® Award for Customer Support Department of the Year
Hear from nonprofits using Neon One
What used to take upwards of 25 hours per week now takes about 15 hours, which provides an additional 10 hours of staff time per week that we can use to focus our efforts on proactive fundraising, marketing, and event initiatives.”
I have lots of lifetime experience with databases and CRMs, and Neon CRM is by far one of the most user-friendly systems that I’ve had in my long career.”
I love the campaign stats… It’s just amazing. The reporting gives us a lot of support for what we’re trying to do. It also helps us tremendously with our sponsors because it’s not just website views anymore. We’re really able to quantify our marketing outreach.”
Expand your community without expanding your bill
Most platforms tie your cost to the number of contacts in your database, so a new supporter can raise your bill before they’ve ever made a gift. Neon CRM prices on your annual revenue instead, keeping your costs predictable as your community grows.
Get back to the people behind the gifts
Book a personalized demo to see how Neon One fits the way your team works. When you switch, our team runs your migration with you and checks your data together before you go live.
Frequently asked questions about Neon One
Neon One is a company that provides one trusted platform for fundraising, supporter management, communications, and payments, giving nonprofits one place to manage data and build personal connections. Award-winning live support and revenue-based pricing offer small and midsize nonprofits powerful technology and a built-in support system at a price they can afford. Since 2019, nonprofits have raised $26 billion through Neon One.
Neon CRM by Neon One is our main product, with a donor database, donor management and stewardship, fundraising, communications, and reporting all built in. You can add Events, Memberships, and Volunteers to Neon CRM as add-on modules. Neon One also offers Neon Pay for payment processing, Neon Fundraise for peer-to-peer fundraising, Neon Websites for nonprofit website building, and Arts People for ticketing software.
Neon One is the company, and Neon CRM is its flagship nonprofit CRM and donor management product. Neon CRM keeps every supporter's giving history, communications, and notes on one record, with fundraising, donor journeys, and reporting built in. Gifts processed through Neon Pay post to that same record as they happen.
Neon One is built for small and midsize nonprofits, including arts and culture, education, and human services organizations. It's designed for small teams without dedicated IT staff, which describes most of the 7,000+ nonprofits already using it.
Neon One keeps every supporter on one record, runs the follow-ups your team can't send manually, and shows what fundraising efforts are working in real-time dashboards. Nonprofits that use Neon One see a 35% average donation growth in their first year (based on a 2026 analysis of 108 organizations' CRM data in their first 12 months).
Pricing depends on which products you use. Neon CRM starts at $99 per month, with add-on modules for Events, Volunteers, and Memberships priced separately. Neon Pay, Neon Fundraise, and Arts People each have their own plans. Book a demo for a quote based on your organization’s size and goals.
Yes. Neon CRM connects with QuickBooks so the donations and payments recorded in your database line up with your accounting, without manual re-entry. Neon One also integrates with other widely used tools, including Mailchimp and wealth screening services, so your data stays in sync without extra work.
Every customer gets live support by phone, live chat, and email at no additional cost. Phone support connects in 67 seconds on average, live chat responds in under 2 minutes, and the average customer satisfaction score is 92%. You also get on-demand articles, how-to guides, video tutorials, mini-courses, office hours, and webinars, with private training available.