The most common metrics nonprofits use to talk about their volunteers are 1) the number of volunteers and 2) the number of hours they contribute to the organization. But what do those numbers really tell us about volunteer contributions and their impact on the organization and their communities? Not a whole lot.
Join us on Wednesday, January 27 from 1:00 p.m.-2:00 p.m. EST as we explore multiple ways to tell volunteers’ stories with data that go beyond typical counts. We’ll talk about:
- Aligning volunteer activities to our missions
- The difference between output and outcome metrics for volunteers
- The pros and cons of calculating cost contributions
- And more
This webinar is perfect for organizations that are launching a volunteer program or ready to move beyond the typical and level up their data storytelling.
Looking for content focused specifically on using your tools in Neon CRM? Check out Neon One Academy for courses and how-to articles that teach you how to get the most from your account!
Meet the Speaker
Lindsay Morgia, M.S., M.P.P., is the founder of The Data Coach, a consulting practice dedicated to helping nonprofit organizations transform scattered data into sustainable insights. With 15 years of experience in research and evaluation across nonprofit and government sectors, Lindsay specializes in making data accessible and actionable for all types of mission-driven organizations.
Lindsay’s approach is grounded in the belief that most organizations already have valuable data – they just need support making sense of it. She recently helped an LGBTQIA+ youth program uncover its hidden impact by analyzing three years of untouched feedback data, enabling the program director to apply for grant funding and build the confidence to sustain evaluation work. This collaborative, capacity-building philosophy defines all of Lindsay’s work, as does her emphasis on data education and training.
Before founding The Data Coach, Lindsay served as lead researcher for the Massachusetts Childhood Trauma Task Force, where her work set the foundation for statewide processes for serving traumatized youth in the juvenile justice system. She has also designed and implemented program evaluations for state agencies, analyzed workforce data for networks of 10,000+ employees, and conducted hundreds of interviews and focus groups with diverse populations to uncover root causes and develop actionable recommendations grounded in community insights.
Lindsay holds a Master of Public Policy from the University of Massachusetts Boston and a Master of Science in Urban and Regional Policy from Northeastern University. While she will always be a Bostonian at heart, she now lives in Denver, CO, with her spouse and two dogs, Penny and Lucy.
