Streamline Your Operations So You Can Focus On Your People
Neon One’s powerful tools will cut down on manual work while giving you a better, more complete view of your community. From fundraising to volunteer tracking to grant management, everything works together. That means you have more time to manage your relationships, not your tech stack.
Wish You Had an Operations Manager? With Neon One, You Do
A connected platform helps you stop juggling multiple systems and get back to what matters most: Connecting with your supporters. Streamline your day-to-day work by having a single source of truth for all your data and tools that automate time-consuming manual tasks.
- Get a Complete View of Your Supporters: Break down data silos by managing all your contacts, donations, interactions, events, volunteers, and website updates in a single, cohesive system.
- Automate the Work: Eliminate manual emails with built-in automations that keep your supporters connected to your work and your staff focused on bigger tasks.
- Get Real-time Insights: Access real-time dashboards and reports that give you a complete picture of your fundraising, communications, events, and so much more.
“We have been using Neon One for over a year and can’t say enough positive things about this platform AND the teams that support it.”
–Denny M., verified G2 review
Integrated Tools That Connect, Personalize & Inspire
Neon One’s platform includes tools for every major facet of nonprofit operations, from reporting, forms, and websites to managing grants, volunteers, events, communications, and so much more.
One-Click Reports
Forget the spreadsheets! Generate and schedule board-ready reports in minutes with live data, flexible filters, and customizable templates.
Automated Workflows
Trigger welcome emails, renewal reminders, and lapsed donor re-engagements without lifting a finger. Segmentation means your outreach will stay personal, even as you scale.
Unlimited Forms
Use our intuitive form builder to create beautiful, branded forms for donations, events, members, sponsors, and more, all inside your CRM.
Email Builder
Easily segment your audience, then use custom fields and dynamic workflows to make every email you send feel timely, relevant, and personal.
Volunteer Management
Track shifts, hours, and self-reported activity while engaging your volunteers using targeted communications and a personalized portal.
Website
Launch an ADA-compliant, mobile-friendly site without needing a developer! Since it integrates with your CRM, all your data syncs seamlessly.
Grant Tracking
Manage deadlines, track and report impact, and keep your entire team in the loop with grant tools that reduce stress and increase visibility.
Quickbooks
Integrate your CRM and accounting software so you can truly manage all your important functions in a single system.
Integrations
Take advantage of integrations with over two dozen certified partners like Windfall and Double the Donation, or use our Open API to create your own custom setup.
Say Goodbye To Operational Headaches Like These
If you want to forge deeper relationships with your supporters, you need time, energy, and attention. That’s why you need an integrated platform that can save you from problems like …
Disconnected Tools
Juggling Disconnected Tools
Neon One brings all the tools you need into a single, unified platform, so you can stop wasting time on manual admin and get back to more important work.
Incomplete Data
Piecing Together Incomplete Supporter Data
Our platform is a single source of truth for all your supporter data. You’ll get a complete view of every donor, volunteer, and event attendee in one place, so you always know who your supporters are and what inspires them.
Wasted Time
Wasting Time on Manual Work
Neon One eliminates time-consuming tasks and manual data entry with built-in automation tools and seamless data syncs. That means less time fixing mistakes and more time to focus on high-value, human-centered work.
Unclear Impact
Struggling to Prove Your Impact
Build real-time dashboards and customizable reports that make it easy to track donations, volunteer hours, and campaign results with confidence and clarity.
Customer Story
Maine Writers & Publishers Alliance (MWPA)
“I looked at a few different options, but the more I looked at Neon One, the more it seemed like it really had all the things that we were looking for. And as I dug in further, it became clear that we were going to actually pay less and get a whole lot more!”
Customer Story
Two Wheel View
“For ease of use, compared to where we were…was just, aha! I can actually run a report! I can actually see graphs! Oh, I can create a dashboard! There was a comfort level felt right away of being able to use our data.”
Customer Story
Alianza Americas
“For us, the best part about using Neon One is that pretty much everything we could ask for is there in the CRM, and it’s all centralized in one location. So every sort of action is already kind of stored, and we don’t have to transfer it over from another platform.”
Customer Story
100th Bomb Group Foundation
“There were several things I really liked about Neon One. It was up-to-date technology and an all-in-one product—that was very important to us. We make use of Neon Pay, the online shopping features, donations management, membership, and the full CRM system.”
See Neon One in Action
Explore our self-guided product tours and see firsthand how Neon One helps you streamline operations and nurture a community of passionate advocates.
Complete Neon CRM Tour
See how top nonprofits build community, raise more, and save time with a single platform that manages it all.
Automated Workflows
Save hours every week by automating key communications like welcome series and event reminders.
Sync With QuickBooks
Keep your books organized, accurate, and audit-ready — while saving hours on manual entry.
Design Your Website
Launch a stunning, mission-driven website that’s easy to build and even easier to love—no code, no headaches.
Volunteer Tools
Learn now to create volunteer opportunities, get signups, and record timesheets in Neon CRM.
Simplify Event Planning
Plan, promote, and manage your events with less hassle and more success — from the first RSVP to the final thank-you.
Operations Resources for Nonprofits
Automation for Nonprofits: How to Save Time & Boost Impact
10 Nonprofit Website Best Practices You Should Always Follow
Donation Pages for Nonprofits: The Ultimate Guide + Checklist
What Is the Best Time to Send a Fundraising Email?
Ready to Simplify Your Operations?
Neon One gives you the practical, connected tools you need to manage your operations with less hassle—so you can focus on building relationships and inspiring generosity.
Operations FAQs
Neon One brings fundraising, donor management, memberships, events, and communications into one integrated platform. We replace disconnected tools and scattered spreadsheets with a single source of truth, giving your team a complete view of every supporter. The platform integrates Neon CRM, Neon Fundraise, Neon Websites, Neon Pay, and Arts People to provide a complete view of your supporters and organization. It allows your team to spend less time managing data and more time building the personal connections that are essential to your mission.
Your nonprofit work is easier when your tools are all connected. Neon One offers custom integrations with top software providers so you can build a tech stack customized to your needs. The platform connects natively with Mailchimp, Constant Contact, Eventbrite, and wealth screening tools like Windfall and DonorSearch. If you have highly specific technical requirements, you also have full access to our open API to build custom integrations and create a platform that meets your specific needs.
Yes. Neon One is an Intuit QuickBooks Solution Provider, allowing you to enjoy automated data syncing and unified reporting between the two systems. This native integration connects directly with QuickBooks Online. You set your mapping rules once, and the system automatically sends daily donations, membership dues, event revenue, and standard refunds directly to your chart of accounts. This permanently eliminates manual data entry between your CRM and your accounting team.
Securing grant renewals requires strong funder relationships. Neon One helps you manage foundation relationships just like you manage individual donors, giving you a complete view of their historical engagement. The platform includes comprehensive tools to log grant opportunities, track strict reporting deadlines, and manage expected award amounts using customized data fields. Your team can easily filter specific financial transactions by designated restricted funds, allowing you to generate precise, audit-ready funder reports.
Trusting your data is the first step to knowing your supporters. We offer onboarding packages tailored to your needs, ranging from guided self-service to full-service data migration. Our team maps your existing records, giving history, and personal notes into your new system with precision. The platform uses built-in deduplication tools, National Change of Address updates, and deceased data screening to keep your communications cost-effective. You also retain full ownership of your data and can export it at any time.
Neon CRM provides a complete view of your nonprofit with more than 50 pre-built reporting templates. You can easily analyze total donations, memberships, event attendance, and digital communications. A custom report builder also lets you filter, group, and sort complex metrics by any internal data field. You can configure specific dashboards to monitor key metrics at a glance, schedule automated report deliveries for your board members, and get fast, AI-powered insights from donor profiles to help you prepare for important conversations.
Neon One uses intelligent workflows to automate personalized outreach at scale, ensuring every supporter feels like a person instead of a record. You set up simple rules that trigger personalized emails or staff tasks based on donor behavior. The system handles automated welcome sequences, membership renewals, and lapsed donor follow-ups automatically. This ensures you never miss a critical follow-up, increasing your donor retention without burning out your team.
Data security is a top priority for us and your nonprofit. Neon CRM is PCI-DSS Level 1 compliant and recertifies annually to protect credit card data from hackers and scammers. The platform uses advanced tokenization and bank-level encryption, ensuring you never store vulnerable credit card data on your own servers. We also offer a free PCI Compliance Program for all customers that helps you keep your donors’ information safe and comes with $100,000 in data breach coverage.
Yes. Every plan includes unlimited users and unlimited contacts, which allow you to grow without a growth penalty. The platform allows you to set up strict role-based access, which means you can control what data each member of your team has access to. Administrators configure highly specific permissions to dictate exactly what individual users can view, edit, or delete. Your finance team can securely access payment data, while volunteers only see the limited fields they need. The system also maintains a permanent audit trail to record exactly who makes changes within the platform.
Most organizations transition to Neon One and reach full operational readiness in just a few weeks. To support your growth, we offer customized onboarding packages that include guided data migration, targeted account setup, and comprehensive training so your team can confidently navigate the system on day one. Furthermore, because the platform is entirely cloud-based, there is no need for costly local servers or a dedicated IT department to launch.
Universal live support is free and included on every plan, regardless of your organization’s size. We provide four avenues for customer support to guarantee you get assistance whenever you need it: phone, live chat, email, and a virtual agent. The virtual agent is ready to answer questions 24/7, while our U.S.-based team of nonprofit experts staffs the other channels during regular business hours. With a median resolution time of 4.5 hours, we focus on solving your issues fast. For ongoing education, all users are provided access to self-paced learning and certifications through the Neon One Academy plus regular live webinars and office hours from our Customer Enablement Team. Learn more about Neon One customer support and services.