Neon Pay
Simplify Payments for Both Supporters & Staff
Bringing every transaction into a single, fully integrated platform means you can spend less time managing transactions and more time building meaningful connections with your supporters.
Streamlined, Secure Payments Built for Nonprofits
Payments shouldn’t slow your team down or muddy your data. Neon Pay brings donations, dues, and event revenue into one secure, fully integrated system—so you spend less time managing transactions and more time building relationships that drive growth.
- Every Payment, One Platform: Accept donations, memberships, event registrations, ACH, and digital wallets—all inside Neon One, so nothing slips through the cracks.
- Less Busywork, More Impact: Automatic reconciliation, real-time reporting, and native integration eliminate manual updates and (sometimes costly) guesswork.
- Secure, Flexible, and Built to Scale: Built-in fraud protection, flexible payout options, and donor-covered fees help protect your revenue today and help you grow tomorrow.
Automatic Reconciliation
Match payments and keep reports up to date without manual cleanup or exports.
Digital Wallet Payments
Accept Venmo, PayPal, Apple Pay, and Google Pay for fast, familiar checkouts.
Credit Card & ACH Processing
Support all major cards and ACH transfers to give donors flexible, trusted payment options.
Donor-Covered Processing Fees
Allow donors to offset processing costs and increase revenue from every transaction.
Seamless Checkout Experience
Foster trust with frictionless checkouts for all donors, attendees, and store patrons.
Built-In Fraud Protection
Secure transactions with fraud safeguards designed for nonprofit payment activity.
Native Real-Time Payment Data
See live payment activity inside Neon One with no delays or third-party tools.
Easy In-Person Payments
Maximize event transactions with your own handheld payment terminal.
Flexible Payout Options
Control cash flow with payout schedules and insights that scale as you grow.
Accept In-Person Payments Anywhere
Neon One’s handheld payment terminal, powered by Neon Pay, lets you easily and safely accept in-person donations, ticket sales, and more without worrying about outages.
- Modern Flexibility: Accept credit cards and digital wallets like Apple Pay and Google Pay through tap, chip, or swipe.
- Reliable Anywhere: Stay connected at indoor galas or outdoor festivals with built-in Wi-Fi and automatic 4G cellular backup.
- Fast Receipts: A built-in printer means you can easily print out tax-compliant paper receipts for gifts and sales on the spot.
Take a Tour and See the Difference
Explore how Neon Pay helps you handle every payment with less stress and more control. These self-guided tours show how you can streamline operations and put more focus back on your mission.
Neon One Product Tours
Explore how Neon One simplifies your day-to-day—at your own pace.
Pricing
Neon Pay Processing Fees
Neon Pay can be used with all of our products, and processing fees range between products. Additional fees for Mastercard, Discover, and AmEx, and a monthly account fee may apply. Please contact your account executive for specific details.
The fee for using an external payment processor starts at $50/month.
Ready to Make Every Payment Count?
Neon Pay gives you a secure, fully integrated way to manage payments—so you can spend less time on admin and more time advancing your mission.
Neon Pay is the payment processing solution built into the Neon One nonprofit relationships management platform. By accepting credit cards, ACH transfers, and digital wallets, you provide a clear checkout experience that helps you confidently build the personal connections that grow your impact. And by getting real-time payment data added seamlessly to your Neon CRM, with no manual syncs or overnight imports required, you get added insights with less hassle.
Neon Pay provides comprehensive tools to process every type of gift. You can accept all major credit and debit cards, ACH bank transfers, and popular digital wallets like Apple Pay, Google Pay, Venmo, and PayPal. These options ensure you never miss an opportunity to process a transaction and start building a deeper, longer-lasting relationship with a supporter.
Neon Pay natively connects with every part of the Neon One platform. That includes Neon CRM, Neon Websites, Arts People, and Neon Fundraise. Whether you’re collecting donations on your website, selling tickets through Arts People, or collecting pledges from 5k participants, built-in payment processing keeps data flowing into one clean database.
Neon Pay automatically deposits funds into your organization’s bank account. You can set flexible payout schedules, such as daily, weekly, or monthly deposits, to keep your revenue predictable. The system provides real-time visibility into every transaction, so your team sees the full story without manual entry.
Yes, you can give your supporters the option to cover processing costs at checkout. When donors choose this option, you increase your net revenue from every transaction. This simple setting helps you raise more by giving your supporters additional opportunities to show their generosity and support your work.
Yes, eon Pay fully supports recurring giving programs. You can easily set up automated schedules to increase your recurring revenue—and your donor retention. Donors manage their own payment information, and automated workflows handle failed payments to keep your revenue predictable and fair.
Neon Pay allows you to handle in-person payments anywhere using a dedicated handheld payment terminal that safely accepts donations, ticket sales, and more. The device offers flexibility by accepting credit cards and digital wallets like Apple Pay and Google Pay via tap, chip, or swipe. It ensures a reliable connection at indoor galas or outdoor festivals through built-in Wi-Fi and automatic 4G cellular backup. Additionally, the terminal features a built-in printer, making it easy to provide fast, tax-compliant paper receipts for gifts and sales on the spot.
Yes! Neon Pay is fully PCI DSS compliant and includes built-in fraud protection engineered specifically for nonprofits. The platform handles the technical complexity of data security behind the scenes, so your team can stay focused on your community.
Yes, Neon Pay securely processes event registrations and ticket sales across your connected platform. It powers Arts People box office sales, Neon CRM gala RSVPs, and Neon Fundraise 5k registrations natively. When someone signs up for an event, the system updates their profile instantly.
Neon Pay delivers real-time transaction reporting and a clear payout history directly inside your platform. You can export detailed financial data to your accounting software to maintain a complete, holistic, or unified view of your revenue.
We make the setup process clear and fast. You submit a secure online application and complete a quick bank account verification. If you have any questions, you also receive access to universal live support, included on every plan. Our expert support team—available by live chat, phone, and email—understands how nonprofits work, so you get your question answered and get back to your community.