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The Nonprofit Platform for Building Deeper, More Personal Relationships

1,000+ reviews on G2 & Capterra

A Neon CRM Account View Example
A Neon CRM Account View Example

Know Your Community

Understand how people engage with you—as donors, volunteers, and event attendees—so you can personalize their journey.

Deliver Frictionless Giving

Fully integrated donation forms, campaigns, appeals, peer-to-peer, and payments make it easy for donors to complete their gift. 

Scale The Personal Touch

Use powerful reporting, smart segmentation, and automated personalization to maintain connections with supporters as you grow.

*Neon One study of 12 months’ worth of transaction data from 108 new nonprofit customers that joined between January and May, 2025.

The Right Platform for Nonprofits at Every Stage

Whether you’re upgrading from spreadsheets to your first CRM or switching from another system that’s holding you back, Neon One has what you need.

Looking for Your First CRM?

  • You need a single source of truth for all your data, with fundraising, email, and donors in one connected system.
  • You need automation that helps you personalize at scale while making more time for real interactions.
  • You need a budget-friendly platform that doesn’t charge more for extra records, users, campaigns, etc.
  • You need free live support that’s fast, friendly, and gets you the answers you need, 24/7.

Frustrated With Your Current CRM?

  • You need events, volunteers, and memberships in your CRM, instead of paying for multiple single-use tools.
  • You need seamless integrations and an Open API to build a tech stack customized to your org’s needs.
  • You need powerful, personalized reporting that helps you make better decisions—and make them faster.
  • You need hassle-free data migration and onboarding that gets your team up and running in no time.

All Your Nonprofit’s Tools in One Place

Raise funds, send emails, sell tickets, sign up volunteers, process payments, and more—without ever leaving your CRM.

Fundraising

  • Online Donation Forms
  • Peer-to-Peer Campaigns
  • Recurring Giving
  • Campaign Tracking

Communications

  • Email Marketing
  • Automated Journeys
  • Segmented Audiences
  • Templates & Branding

Reporting & Insights

  • Custom Reports
  • Visual Dashboards
  • Real-Time Metrics
  • Data Exports

Volunteers

  • Volunteer Sign-Ups
  • Shift Scheduling
  • Hour Tracking
  • Group Management

Payment Processing

  • Integrated Payments
  • PCI Compliance
  • ACH & Card Support
  • Automatic Reconciliation

Memberships

  • Membership Levels
  • Auto-Renewals
  • Member Portal
  • Benefits Tracking

Events & Performances

  • Online Ticketing
  • Seat Selection
  • Event Pages
  • Check-In Tools

Donor Management

  • Complete Profiles
  • Segmentation
  • Automated Journeys
  • Powerful Reporting

Fast, Friendly, Award-Winning Support for Everyone—Free

All nonprofits of every size deserve the same quality support; that’s why live support and training are available to all Neon One customers at no additional cost!

  • Free Live Chat, Phone, and Email Support—Get personalized answers to your questions either online, on the phone, or directly in your CRM.
  • Become a CRM Expert—Level up your CRM skills using on-demand articles, how-to guides, video tutorials, and mini-courses.
  • Live Training—Connect with Neon One instructors and other fundraisers through regular office hours or webinars, or get private training for your team
  • Award-Winning Service—We’ve worked hard to improve our support, and we’ve got a 2026 Silver Stevie Award for “Support Department of the Year” to prove it!
Silver 2026 Stevie Winner for Customer Service
Silver 2026 Stevie Winner for Customer Service

90%

average customer support satisfaction score

67seconds

average time to connect with a support rep by phone

★★★★★

Verified on Trustpilot

We have been using Neon One for over a year and can’t say enough positive things about this platform AND the teams that support it.

DM

Denny M.

Verified G2 Review

Our affordable pricing is based on revenue, instead of records, to help you build more connections. As you grow, add modules for events, volunteers, and memberships to customize your platform.

Neon CRM

Starts at $99/month

  • Supporter Profiles
  • Reporting & Dashboards
  • Automated Workflows
  • Grant Management
  • Campaigns & Forms
  • Peer-to-Peer
  • Recurring Gifts & DAF
  • Secure Payments
  • Email Marketing
  • Text Messaging
  • Stewardship Journeys
  • Donor Portal

Memberships Module

  • Sign-Up Forms
  • Auto-Renewals
  • Levels & Tiers
  • Member Portal
  • Directories
  • Self-Service Tools

See What's Included

Events Module

  • Event Set-Up
  • Flexible Ticketing
  • Seating Charts
  • Registrations
  • Waitlists
  • Auto-Reminders

See What's Included

Volunteers Module

  • Volunteer Roles
  • Timesheets
  • Communications
  • Shift Management
  • Self-Service
  • Dashboards

See What's Included

Loved by Over 7,000 Nonprofits