Free Live Chat, Email & Phone Support Included
With live support through phone, email, and live chat included for all Neon CRM customers—and virtual support agents available 24/7—you can get the help you need, and get back to your mission.
Neon CRM Pricing
An Affordable, Flexible CRM That Helps You Grow
With Neon CRM’s revenue-based pricing and modular capabilities, you can build a platform that fits exactly what your nonprofit needs. Stop worrying about contact limits or paying for features you don’t use. Start with a powerful, low-cost CRM, add the tools you need, and build your community.
Neon CRM
Starts at $99/month
Donor Management
- Supporter Profiles
- Reporting & Dashboards
- Automated Workflows
- Grant Management
Fundraising
- Campaigns & Forms
- Peer-to-Peer
- Recurring Gifts & DAF
- Payment Processing
Communications
- Email Marketing
- Text Messaging
- Stewardship Journeys
- Donor Portal
Enhance Your CRM
+ Memberships
Engage your members and drive renewals. See What’s Included
+ Events
Create events that engage your community. See What’s Included
+ Volunteers
Empower volunteers with easy-to-use tools. See What’s Included
Nonprofits that use Neon One raise 33% more in their first year.
Revenue-Based Pricing Lets You Focus on Relationships, Not Records
By charging based on your total revenue, not your total records, we help you maintain a complete view of your community. Enjoy unlimited contacts and start building relationships that last.
- Stop Sacrificing Data to Save Money: When you delete records to prevent a price increase, you’re giving up valuable connections and history with your supporters.
- Every Contact is a Connection: When you add a new profile for an event attendee or volunteer, you’re laying the foundation for a new relationship.
- Invest in Long-Term Relationships: Without record caps, you can take your time to build more personal donor relationships that will truly last.
Unlimited Users, Records, Workflows & More
- Add unlimited contacts to your database
- Grant unlimited users access to your CRM
- Build unlimited forms, fully customized
- Create unlimited workflows to save you time
- Send unlimited emails to your supporters
- Run unlimited reports to analyze data
What Can You Do With Neon CRM?
As an affordable fundraising software for small organizations, Neon CRM gives you a powerful relationship foundation out of the box. From donor management and fundraising campaigns to automated outreach and reporting, we provide the ultimate affordable digital fundraising solution for small nonprofits looking to grow without limits. Add modules for events, memberships, and volunteers when you need them, and connect your existing tools through an open API. One platform, built around how your organization actually works.
How Can Neon CRM Help Me Manage Donors?
Neon CRM is built on a powerful database with donor profiles that can summarize each supporter’s history at a glance. Using data from every part of your donor’s experience—events, volunteer shifts, email engagement, and more—you can easily segment your lists, create highly personalized messages, and set up automated journeys that build stronger, more personal relationships without stretching your staff too thin.
How Can Neon CRM Help Me Raise More Money?
Every Neon CRM plan includes unlimited donation forms, campaign management, peer-to-peer fundraising, and personalized email and text outreach. It’s why we’re one of the most affordable donor CRM alternatives around. When you’re ready to grow, the Events module lets you manage everything from setup to check-in to post-event follow-up, all connected to the same donor data you already have.
Can Neon CRM Help with Events, Volunteers, or Memberships?
Yes! Neon CRM has three specialized modules—one for events, one for volunteers, and one for memberships—that you can easily add to the platform. Each module is a fully-equipped toolkit that lets you manage these additional aspects of your community, all from within your CRM. And since each module is fully integrated, the data from these activities will flow directly into your supporters’ profiles, giving you a more complete picture of their relationship with your work.
Connect Neon CRM to the Tools You Already Use
Building stronger connections with your community is a lot easier when you’re working with fully connected tools. With Neon CRM’s custom integrations with top software providers, you can build an integrated tech stack that’s customized to your needs.
Quickly Identify High-Value Donors
The Neon One CRM + Windfall integration provides real-time wealth screening and net worth data, allowing you to automatically identify major gift prospects.
Unite Your CRM & QuickBooks
Neon One is an Intuit QuickBooks Solution Provider, so all CRM users can enjoy automated data syncing and unified reporting between the two systems.
Build Connections With Our Open API
As a CRM customer, you have full access to our open API, allowing you to build custom integrations and create a truly united tech stack for your nonprofit.
Add Events, Memberships & Volunteers Modules to Your CRM
In addition to everything Neon CRM can do, you can also add modules that let you handle events, volunteers, and membership programs. No more switching systems, importing data, or cross-referencing different lists to piece together a supporter’s history with your nonprofit. It’s all right there!
Memberships
+10% of CRM
Build member experiences that strengthen engagement and drive renewals. You’ll get:
- Member Portal
- Levels & Tiers
- Lapsed Member Tools
- Member Forms
- Member Benefits
- Self-service
- Automated Renewals
- Member-Only Directories
- Reports & Dashboards
Events
+20% of CRM
Design, promote, and manage events that deepen relationships and grow support.
- Registrations
- Check-In
- In-Person Payments
- Flexible Ticketing
- Classes
- Automated Reminders
- Event Pages
- Seating Charts
- Waitlists
Volunteers
+10% of CRM
Equip volunteers and staff with tools that make it easy to get involved and stay connected.
- Roles
- Shifts
- Timesheets
- Automated reminders
- Volunteer portal
- Volunteer dashboards
- Application forms
- Two-way notes
- Self-service tools
Start Turning Records Into Relationships
Neon CRM is the complete relationship management platform built to help you drive real, sustainable growth—with the flexibility to fit orgs of all shapes and sizes. To learn more, book a personal demo!
Frequently Asked Questions
How Much Does Neon CRM Cost?
The price for Neon CRM starts at $99 per month, but the total cost for a given nonprofit will mostly depend on two main factors: revenue and additional features. Neon CRM charges are based on revenue, not record counts, which is one of the main reasons we can serve as such an affordable fundraising software solution for small nonprofits—because you only pay more as you raise more! The platform also includes three optional add-on modules for Memberships, Events, and Volunteers, all of which come with an additional fee based on a percentage of your CRM subscription fee: +10% for Memberships and Volunteers, +20% for Events.
How Does Revenue-Based Pricing Work?
Revenue-based pricing means that your subscription fee for Neon CRM is based on how much money you’re bringing in. It stands in contrast to the records-based pricing model that most software providers in the sector use, which bases your fee on the number of records in your system. As a platform that’s built to support personal relationships, it’s important for us at Neon One that we don’t penalize customers for adding new records, as every new record represents a new relationship.
How Do Onboarding and Data Migration Work for Neon CRM?
We offer onboarding packages tailored to your nonprofit’s specific needs, ranging from guided self-service to full-service data migration. Our team can handle the heavy lifting of mapping your existing records into our system with precision. To ensure long-term success, we provide comprehensive training and configuration support, empowering your staff to use the platform with confidence from day one.
Is My Data Protected with Neon CRM?
Yes! Neon CRM is PCI-DSS Level 1 compliant and recertifies annually. Payment card industry (PCI) compliance is a set of rules and regulations that protect credit card data from hackers and scammers. Beyond ensuring our own compliance, we also offer a free PCI Compliance Program for all our customers that helps them keep their donors’ information safe and comes with $100,00 in data breach coverage. Learn more about our PCI Compliance Program.
Do I Have to Pay Extra for Customer Support?
No! As a truly low-cost CRM for nonprofits of all sizes, we won’t charge you extra to get help. That’s why all Neon CRM customers have access to world-class support—including live chat and phone —at no additional cost. To ensure that our customers can get the help they need, when they need it, we offer four layers of customer support: email, virtual agent, live chat, and phone. Virtual agents are available to answer questions 24/7, while the other channels are available during regular business hours. Learn more about Neon One customer support and services.
What is Neon Pay and How Much Does it Cost?
Neon Pay is Neon One’s fully integrated payment processing solution that’s available across our entire platform. Neon CRM customers who use Neon Pay enjoy real-time payment data, automatic reconciliation, and flexible payout options, while their supporters benefit from access to a seamless checkout experience, access to popular digital wallet options, and the option to easily cover processing fees. Learn more about Neon Pay.
How Much Does Donor Management Software Typically Cost?
There is no “typical” cost for donor management software. Prices can range from “free” for a simple solution (with “donor tipping” to cover costs) to several hundred dollars for a midsize nonprofit CRM to over $1,000/mo for a custom-built, enterprise-level platform. What really sets Neon CRM’s pricing apart is the fact that our revenue-based billing model means that you’ll only pay more as you raise more, so your price stays in line with the size of your org. If you’d like to know more about Neon CRM, book a personal demo.
Is Neon CRM an Affordable CRM for Small Nonprofits?
Absolutely! With Neon CRM, you get a ton of amazing features that are great for small nonprofits. Right out of the box, you get a powerful, low-cost nonprofit CRM built to handle your donor management, fundraising, and marketing all in one place with unlimited records, users, emails, forms, automated workflows, reports, and campaigns to help your budget go further. Even better, our revenue-based billing model means that small nonprofits only pay more as they raise more, helping keep their technology costs in check. To learn more, check out this story on NAMI Greater Mississippi Valley and all the things that Neon CRM lets them accomplish with a small team.
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Neon CRM Pricing Guide
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