Looking for an alternative to Blackbaud Raiser’s Edge NXT?

Blackbaud users mention the hassle of having to use two versions of their platform—the desktop view and the webview versions. This experience leaves your database disjointed and makes room for connectivity and sync issues to arise. With Neon CRM, all of your data and activities live in one unified hub. You can access your donations, grants, events, email communications, constituent and household information, and other pertinent data in a single platform. On top of that, you can also manage your website, payment processor, and integrations within the same platform. You’ll never need to worry about your data syncing between each product or service.

Blackbaud’s Raiser’s Edge NXT captures a ton of donor data, but peer reviews mention that reporting and data viewing in the platform isn’t user-friendly and can be quite limited. Users report having trouble pulling important reports and cite a less-than-intuitive interface as the reason. On the other hand, tracking data and building reports in Neon CRM is a breeze. Choose from a number of templates to quickly generate a standardized report, create a custom report to clearly showcase your data, or schedule a report so you’re ready for that board meeting later this week. The reporting in Neon CRM is comprehensive and intuitive, which means you can quickly and easily see your data and draw meaningful conclusions from it.

Although Blackbaud offers numerous software integration partners for process automation, these all come at some cost, whether it’s effort and time, a financial cost, or both. These integrations tend to have a hefty price tag and often require acute tech and coding knowledge that are often out of reach for most nonprofits. Automation capabilities are native to Neon CRM, so you don’t need to worry about managing another vendor or costly integrations. Set and forget pesky tasks, automate thank-you notes and receipts, and explore tons of other possibilities that will make your day easier and more efficient.

The fundraising capabilities in Blackbaud’s platform are extensive and well-loved among their users. However, many users feel their platform is lacking some important additional functionality. Some essential features require users to purchase costly add-ons or find a third-party vendor—and those don’t come cheap. Onboarding these new features has proven to be complex and frequently requires users to purchase extended training support on top of the costly feature or integration. Neon CRM, on the other hand, has baked in nearly every feature that a nonprofit could want—fundraising, donor management, automation, email marketing, analytics and reporting, and so much more! If there is something that you need that isn’t built into Neon CRM, we have over 50+ integration partners, most of whom have no integration fees.