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Looking for a WildApricot Alternative?

Whether you’re looking for a CRM, a communications tool, membership management, or other services, your nonprofit has a unique set of needs and desires. That can make finding the perfect provider difficult! Both WildApricot and Neon CRM have different features and benefits: Here’s a side-by-side summary of each platform and how it can work for your organization.

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People gathered around a computer screen marveling at how amazing Neon CRM is for their nonprofit organization
People gathered around a computer screen marveling at how amazing Neon CRM is for their nonprofit organization

Neon CRM Offerings

  • Automation to save you time
  • Comprehensive Reporting
  • Constituent Tracking

Request a Demo of Neon CRM

Fill out the form below to get a personalized demo of Neon CRM.

Here’s What We Do

Neon One connects small to midsize nonprofits with the technology and resources that empower them to build a community of generosity. More than member management, our products are designed to manage the full range of nonprofit operational needs, from marketing and revenue generation to program operations and financial reconciliation.

WildApricot helps small membership organizations by providing resources and tools to run their organization. The cloud-based software allows you to manage your membership, website, events, and more.

Our Main Differences

Automation Saves You Time

Nobody enjoys doing repetitive tasks or trying to remember when to send a welcome email. Automatic workflows can relieve you of these time-consuming tasks. In Neon CRM, you’ll use built-in one-click workflows for common tasks such as sending a welcome email to new members or recapturing lapsed members. WildApricot uses an integration with Make in order to accomplish automated workflows. Depending on your usage of Make, it may or may not cost you extra, plus you have the additional complication of an integration instead of a native function.

Centralized and Customizable Reporting

In Neon CRM you’ll easily find all your reports under one central report hub. WildApricot puts reports within individual areas–events, finances, and members–making them more difficult to find and taking more clicks to get to different types of reports. Neon CRM provides ready-made reports for common inquiries, including executive reports for high-level summaries. All reports in Neon CRM are exportable, and you can even schedule reports to be automatically emailed to your desired recipients on a daily, weekly, or monthly basis. If you don’t see a report you need, you can always create one from scratch and add it to your “favorites” for future use.

Pricing That Enables Your Growth

Our revenue-based pricing model enables your organization to grow without fear of a sudden change in price. Your subscription includes unlimited contacts, emails, letters, forms, file storage, and users. Unlike WildApricot’s pricing that is based on contacts, Neon CRM’s pricing is based on your actual revenue, freeing you from worrying about adding more contacts to your database.

A representation of the Neon CRM Fundraising dashboard shown on a laptop screen
A screenshot of Neon One support guides

Support Center

Providing you with dozens of step-by-step help articles and videos, our Support Center makes it easy to navigate everything in Neon CRM. If you can’t find your answer there, you can always submit an email ticket to our support team directly.

Customer Support

Every subscription comes with unlimited ticket support. On top of that, we now also offer 4-5 live group trainings per week, for our customers to learn more about new release features and best practices using Neon CRM. If you still want additional support, live chat and phone support options are available for a small monthly fee. Our professional services team also offers one-on-one consulting for tough or unusual challenges.

Neon One Academy

Every Neon One customer gets access to Neon One Academy, a database of hundreds of on-demand trainings on topics ranging from orientation and detailed CRM courses to quick-reference articles and videos. Whether you’re looking for an in-depth course on how to onboard a new feature or a quick bite-sized refresher video on how to add a new user, Neon One Academy has everything you could need to succeed—something WildApricot doesn’t currently provide for their clients.

Suggestion Portal

Got a great idea that will make our product more valuable? Submit it to our Suggestions Portal. Within the portal, you can also peruse suggestions already submitted by your fellow Neon CRM users, track the development stage for those ideas, and vote on your favorites. Our product team is constantly reviewing the portal to help inform our product roadmap.

See What the Industry Is Saying About Neon CRM

The nonprofit community is tight-knit, and nonprofit professionals often rely on knowing what their peers think about different products and platforms. Here’s what others in the industry are saying about Neon CRM.

Neon CRM reviews sourced by G2

Switching to Neon CRM

The Easiest Data Migration Yet

To guarantee a smooth data migration experience for every Neon CRM user, our packages include essential onboarding components such as orientation for goal-setting and basic training, as well as assistance with data migration to seamlessly import your legacy data into Neon CRM. We also offer configuration support to tailor the platform to your specific needs.

Since your data is one of your most valuable assets, our team of experts will collaborate with you to ensure it’s meticulously organized, properly formatted, and readily available for use at the jump. Additionally, extended training is available as an optional add-on that can be purchased to address any specific requirements you may have.

“Our constituents have appreciated being able to easily make donations and purchase tickets to events through Neon One — all of that makes life a lot easier for our stakeholders and our staff.”

Portrait of Ace
Portrait of Ace

Jim Parsons

Director at Preservation Houston

Overcoming Common Objections

Is Revenue-Based Pricing Actually More Cost-Effective?

Record-based pricing is common for many database platforms. But this pricing structure tends to limit growth opportunities as associations hesitate to add new records in an effort to avoid being bumped up to the next pricing tier–which can be more costly than you’d expect! Our revenue-based pricing model eliminates unexpected price increases and allows you to plan your budget more easily. This pricing model gives you the capacity to grow without fear and limitations.

Do I Really Need All These Bells and Whistles?

While you may not use all the features on day one, you’ll be glad you have them as your organization expands and grows. That’s why we offer multiple packages that can meet you where you are today while providing you with the flexibility you’ll need in the future. Selecting the cheapest solution now may end up costing you later if you need to switch platforms because you need additional capabilities in a year or two.

Aren’t All Data Migrations the Same?

Your data is the foundation of your member relationships. Mass uploads and do-it-yourself import guides can strip it of what makes it unique to your organization. Our approach uses a common process, customized for your needs. With recent enhancements to our data import and migration processes, you will be able to import your data seamlessly and ensure that all fields are mapped accurately.

Why Neon CRM?

Reason #1

You Have a Voice

We truly listen to our customers. Enhancements and ideas submitted through our Suggestion Portal shape our product roadmaps. This is why we update Neon CRM on a monthly basis to provide you with the tools needed to adapt to the ever-evolving needs of the industry.

Two of the One Bunch characters engaging with each other about data
Two of the One Bunch characters engaging with each other about data
Illustration of several One Bunch characters representing the different aspects of Neon CRM, including integrations, simple form creation, and dashboards
Illustration of several One Bunch characters representing the different aspects of Neon CRM, including integrations, simple form creation, and dashboards

Reason #2

It’s a One-Stop Shop

Connection is the heart of every relationship with both tech and people. We believe tech should be accessible by all. That’s why associations appreciate that our suite of products work together with a single sign-on for your CRM, website, payment processor, and other essential tools needed for success.

Reason #3

Your Feedback Matters

Love for our customers is woven into every decision we make, from how we engage, to how and when we respond, to how we listen, and how we incorporate customer needs, concerns and ideas into our business decisions.

Ace from the One Bunch holds up a megaphone to illustrate being heard by Neon One
Ace from the One Bunch holds up a megaphone to illustrate being heard by Neon One

Neon CRM Logo

  • Essentials: starting at $99/mo
  • Impact: starting at $199/mo
  • Empower: starting at $399/mo
  • Our pricing is revenue-based, helping you focus on the relationships you build—not the number of records you’ve reached.

See Neon CRM Pricing Details

Logo for Personify Wild Apricot product

  • Personal: $60/mo up to 100 contacts
  • Group: $75/mo up to 250 contacts
  • Community: $140/mo up to 500 contacts
  • Professional: $240/mo up to 2,000 contacts
  • Network: $440/mo up to 5,000 contacts
  • Enterprise: $530/mo up to 15,000 contacts
  • Global: $900/mo up to 50,000 contacts

The following features are included in the base package of each CRM offering.

 

Neon CRM Logo Logo for Personify Wild Apricot product
Customizable Fundraising Customizable Fundraising
Peer-to-Peer Fundraising Peer-to-Peer Fundraising
Neon Pay Payment Processing WildApricot Payments
PCI Compliance Program PCI Compliance Program
Moves & Tasks Management Moves & Task Management
Unlimited Emails & Letters Unlimited Emails & Letters
Automated Acknowledgements Automated Acknowledgements
Unlimited Online Forms
Unlimited Online Forms
Reporting & Analytics Reporting & Analytics
Grants Tracking Grants Tracking
Unlimited File Storage
Unlimited File Storage
Built-in Workflow Automation
Built-in Workflow Automation
Unlimited Ticket/Email Support Unlimited Ticket/Email Support
Email Marketing Email Marketing
Unlimited Users Unlimited Users
Neon Academy Resource/Training Hub
Membership Configuration (Add-on)
Membership Configuration
Membership Installments Membership Installments
Neon Websites (Add-on)
Website Builder
Volunteer Management (Impact & Empower Only) Volunteer Management
Events Management (Impact & Empower Only) Events Management
Quickbooks Integration (Impact & Empower Only) Quickbooks Integration
Open API Integrations Open API Integrations
Store (Impact & Empower Only) Store
Household Management Household Management

 

See All The Features of Neon CRM

Neon CRM Logo

  • Live Chat & Phone Support
  • Membership Configuration
  • Radius Search
  • Neon Websites
  • Additional Active Workflows
  • Extended Training and Consulting Hours
  • Additional Data Import Configuration

See All The Features of Neon CRM

Logo for Personify Wild Apricot product

  • Events and Auctions

All Your Favorite Tools, United by One Powerful Connected Ecosystem

Our certified integrations are the best in the industry. We partner with over 50 of your favorite software providers so you can keep what you want and lose what you don’t.

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Logo for Intuit Quickbooks
Product logo for Eventbrite
Product logo for Eventbrite

Over 6500 Organizations Inspire Donor Generosity with Neon One

Logo for Challenge Aspen
Logo for Challenge Aspen
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Logo for the Chicago Repertory Ballet
CASA Logo
CASA Logo
Logo for the California Teacher Development Collaborative
Logo for the California Teacher Development Collaborative
Logo for Concord Art
Logo for Concord Art
Logo for Canvasback Missions
Logo for Canvasback Missions
Logo for Alzheimer's San Diego
Logo for Alzheimer’s San Diego
Portrait of Mallory Erickson
Portrait of Mallory Erickson
Portrait of Julia Campbell
Portrait of Julia Campbell
Image of Shelia Phillips from SMP Consulting
Image of Shelia Phillips from SMP Consulting
Logo for Quickbooks Made Easy
Logo for Quickbooks Made Easy
Logo for Corporate Giving Connection
Logo for Corporate Giving Connection

Partner Highlights

Our Partners Create an Ecosystem of Nonprofit Resources

We love our partners. Their expertise spans every nonprofit topic you could ever need assistance with–and then some! Explore our partner directory to see how they can help.

Explore the Partner Directory